
ZW Pilates | Yoga
Studio Policy
1. Arrival
Aim to arrive 5 mins in advanced of your scheduled session to ensure a smooth start. Late arrivals after 15 mins may not be allowed to participate in class for safety reasons.
2. Cancellations & Rescheduling
Notify us at least 24 hours before class for cancellations and rescheduling. Late cancellations and no-shows will incur a full charge.
3. Payments
All purchases are non-refundable, and packages are non-transferable. Class packages expire after a set period (details provided at purchase).
4. Studio Guidelines
Remove shoes and silence phones in the studio. Grip socks are recommended for safety, regular socks are mandatory for hygiene.
Respect other clients by maintaining a peaceful, quiet space.
5. Health & Safety
Inform your instructor of any injuries, conditions, or if you’re pregnant before class.
Clean all equipment after use. Treat all equipment with care and respect.
6. Personal Items
Keep personal belongings in the designated area. The studio is not responsible for lost or stolen items.
7. Positive Environment
We maintain a positive, inclusive space for all clients. Disrespectful or disruptive behavior will not be tolerated.